Glossary

Product Qualified Lead (PQL)

A lead who has experienced value from a product through a free trial or freemium offering and shows signs of converting to paid.

Definition

A Product Qualified Lead (PQL) has used your product (through free trial, freemium tier, or sandbox) and demonstrated behaviors indicating likelihood to buy. PQL criteria vary by product but typically include activation events, feature usage, and engagement thresholds. PQLs are common in product-led growth (PLG) companies.

Why It Matters

PQLs have experienced your product's value firsthand—they're more qualified than leads who've only consumed content. PQL-based selling focuses on helping successful users expand, rather than convincing cold prospects. PQL models align sales with product usage.

Examples

  • Free trial user who invites 3+ team members
  • Freemium user hitting usage limits
  • Trial user who uses premium features
  • Account with multiple active users in trial

How Bullseye Helps

Bullseye identifies website visitors who may become PQLs by revealing who's researching your product. When a trial user's colleague visits your pricing page, that's a signal the account is evaluating paid options—a PQL trigger worth pursuing.

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